Research Report · TechEase Support & Learning · 2026
Digital Dignity
in Senior Communities
Technology programming outcomes and the case for structured digital literacy in independent senior living
01
The Engagement Problem
Why residents don't show up to generic programming, and what changes when the content is relevant
02
Isolation, Loneliness, and the Technology Connection
What peer-reviewed research says about digital literacy and social connection among older adults
03
What Residents Actually Want to Learn
Video calling, scam protection, device confidence: the curriculum that drives attendance
04
Program Design and Staffing Benchmarks
How structured programming differs from ad hoc support, and what it costs facilities that get this wrong
05
Measuring Outcomes Your Ownership Team Will Care About
Attendance metrics, staff burden reduction, family satisfaction, and how to report it
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Used by Activities Directors, Lifestyle Directors, and Executive Directors across Greater Sacramento to build the case for structured technology programming.
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