2025 FBI Elder Fraud Report: $7.7 Billion in Senior Losses

FBI IC3 Annual Report  ·  2025 Data  ·  Published April 2026

The FBI just released its 2025 Internet Crime Report. The numbers are the most alarming in 25 years of tracking. Adults 60 and older lost more money to online scams than any other age group by a wide margin. Here's what the data shows and what your family can do about it.

Get the full FBI report. Share it with your family, financial advisor, or estate attorney.

Download FBI Report (PDF)
$20.8B▲ 26% from 2024Total losses reported to FBI
1M+First time everComplaints in a single year
$7.7B▲ 59% from 2024Lost by adults 60+ alone
$38,500Per victimAverage loss, seniors 60+
The Scale of the Problem

Older Adults Are Losing More Than Anyone Else and the Gap Is Growing

In 2025, adults 60 and older filed 201,266 complaints with the FBI and reported $7.748 billion in losses. That's up 59% from the year before. More than 12,400 seniors each lost over $100,000. Look at the chart below and the pattern is impossible to ignore. No other age group comes close and the trend is accelerating every year.

"It has never been more important to be diligent with your cybersecurity, social media footprint, and electronic interactions."

Jose A. Perez  ·  FBI Operations Director, Criminal & Cyber Branch  ·  2025 IC3 Annual Report
Cybercrime Losses by Age Group — 2025
Total losses reported to FBI IC3, all crime types
Source: FBI IC3 2025 Annual Report, p. 6
Elder Fraud Is Accelerating — 2018 to 2025
Annual losses and complaints filed by adults 60+
Source: FBI IC3 2025 Annual Report, p. 44

Know These Scams

The Six Scams Costing Seniors the Most Money

Investment fraud accounts for nearly half of all losses among older adults. But it's the second category — tech support scams — that we see most often in our community. These are the calls where someone impersonates Apple, Microsoft, or your bank, claims your account has been compromised, and asks for remote access to your device. One billion dollars lost to that scam alone last year.

Top Crime Type Losses — Adults 60+ (2025)
Reported losses in billions of dollars
Source: FBI IC3 2025 Annual Report, p. 46
The Three-Year Surge — Top Elder Fraud Categories
Annual losses 2023 to 2025 in millions of dollars. Every category is growing. Most are accelerating.
Source: FBI IC3 2025 Annual Report, p. 48
$3.5B
Investment Scams
Fake platforms, AI-generated celebrity endorsements, and cryptocurrency promises drain retirement savings before victims realize anything is wrong.
$1.04B
Tech & Customer Support
Someone poses as Apple, Microsoft, or your bank. They say your device is compromised and need remote access. Never grant it to someone who contacted you first.
$584M
Confidence & Romance Fraud
AI-generated personas build fake relationships over weeks before asking for money. Includes grandparent scams that use cloned family voices to create panic.
$413M
Government Impersonation
Fake IRS, Social Security, or Medicare callers threaten arrest or lost benefits to demand immediate payment via gift cards or wire transfer. Hang up every time.

Close to Home

California Leads the Nation in Losses — and Your Community Is in the Data

$3.675B

California reported more cybercrime losses than any other state in 2025. Seniors 60+ in California alone filed 22,157 complaints and lost $1.403 billion. Folsom, El Dorado Hills, Roseville, Granite Bay, and the communities TechEase serves are inside this risk zone every day.

Top 8 States by Cybercrime Losses — 2025
Total reported losses in billions of dollars, all age groups
Source: FBI IC3 2025 Annual Report, p. 27

A New Threat Layer

AI Is Making Every Scam Harder to Detect

The FBI confirmed 22,364 complaints with a direct AI connection in 2025. That means a voice call that sounds exactly like your grandchild asking for bail money. A video call from someone who looks and sounds like your Medicare representative. An email from "your bank" with flawless grammar and the right logo. The FBI is explicit: most victims never realized AI was involved — meaning the $893 million figure almost certainly understates the real damage.

AI-Enabled Fraud — 2025 FBI Data

AI makes these attacks harder to detect, faster to produce, and far more convincing. Understanding that the voice on the phone might not be real is now a basic survival skill for older adults and their families.

22,364
AI-related complaints confirmed by FBI
$893M
Reported losses with confirmed AI involvement
$632M
Investment losses alone with AI confirmed
AI-Assisted Fraud Losses by Crime Type — 2025
Top categories where AI was a confirmed factor in the fraud
Source: FBI IC3 2025 Annual Report, p. 42

What To Do Right Now

Practical Steps That Actually Reduce Risk

The data is sobering. What it also confirms is that informed people are significantly harder to victimize. These aren't complicated steps. They're habits — and they work.

If You're a Senior

  • Hang up on anyone requesting remote device access or immediate payment, regardless of who they claim to be. Legitimate organizations do not operate this way.
  • Call a trusted person before acting on any urgent financial request. Criminals manufacture urgency deliberately. A 10-minute pause breaks the scam every time.
  • Attend a free digital literacy and safety workshop. Knowing how these scams work is the most reliable protection available — more than any software or service.

If You're an Adult Child or Caregiver

  • Share this article with your parent using these exact FBI numbers. Specific data lands harder than general warnings. "Seniors lost $7.7 billion last year" is a conversation starter that a vague "be careful online" is not.
  • Establish a family code word your parent can use to verify any emergency call is real. This single step stops grandparent scams cold — including the AI voice-cloning versions.
  • At $38,500 average loss per victim, a monthly digital safety membership with proactive tech support and identity protection is among the most practical financial decisions a family can make for an aging parent.

Don't Wait for a $38,500 Lesson

TechEase offers free community workshops, in-home Digital Literacy and Safety support, and membership plans starting at $39.50 per month. Serving Folsom, El Dorado Hills, Cameron Park, Granite Bay, Roseville, Lincoln, and Greater Sacramento.

Questions? Call 916-866-3273 or email info@TechEaseHelp.com
Source: All statistics from the FBI Internet Crime Complaint Center (IC3) 2025 Annual Report, published 2026 by the Federal Bureau of Investigation. Available at www.ic3.gov. The FBI and IC3 are not affiliated with TechEase Support & Learning and have not endorsed this publication. Statistics reflect voluntarily submitted complaints and may underrepresent total losses.  |  Published by TechEase Support & Learning (Serene Aging Services LLC), Greater Sacramento, CA. TechEaseHelp.com  |  916-866-3273
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