Digital Readiness Assessment | TechEase Support & Learning
Digital Readiness Assessment
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Is Digital Literacy a Gap in Your Resident Care?

This assessment gives you a data-backed Digital Readiness Score for your community, plus a personalized report you can share with your Executive Director.

1 in 3
Seniors lack adequate digital skills for safe daily use
AARP Tech Trends, 2024
$83K
Average loss per elder fraud victim in 2024
FBI IC3 Elder Fraud Report, 2024
82%
Of homebound patients needed help with telehealth
CREATE Center Research
Step 1 of 3

Tell us about your community

We use this to calibrate your score against communities like yours.

Please enter your community name
Please select a type
Please select a size
Does your community currently offer structured digital literacy or safety programming for residents?
No formal programming
Occasional or informal help only
Scheduled sessions, but not consistent
Regular, structured program in place
Step 2 of 3

Your residents and technology

Estimate as best you can. There are no wrong answers here.

Q1 Roughly what percentage of your residents use a smartphone or tablet daily?
50%
0%25%50%75%100%
Q2 How often do residents come to staff for help with a device, app, or online task?
Rarely (less than weekly)
A few times per week
Daily from multiple residents
It's a significant staff time drain
Q3 How confident are you that your residents can identify a tech scam or phishing attempt?
Not confident at all
Somewhat confident
Mostly confident
Very confident
Q4 How many residents independently use telehealth or patient portals?
Very few or none
Some, but most need help
About half independently
Most manage it themselves
Step 3 of 3

Programming and family satisfaction

Two more questions, then your results.

Q5 How often do family members express concern about a resident's online safety or device use?
Rarely or never comes up
Occasionally from some families
Regularly, from multiple families
It's a frequent topic in family conversations
Q6 If a structured digital safety workshop was available at no cost to your facility, how likely are you to act on it?
Not likely right now
Possibly, depending on the program
Very likely
Yes, I'd move on it quickly
Where should we send your full report?
We'll email a personalized summary you can share with your Executive Director.
Required
Required
Please enter a valid email address

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